Returns & Exchanges

We want you to love your glow, but if you are not completely satisfied with your BYOMA purchase, we offer a 30-day return window for products in their original packaging. Please note that for hygiene reasons, items must be unused and unopened to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to start the process.

2

Pack Your Items

Carefully place the products in their original shipping box or a similar sturdy mailer to ensure they arrive safely.

3

Attach the Label

Download and print your prepaid return shipping label, then secure it firmly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing